GENERAL SALES CONDITIONS
The products that can be purchased on the Digitalgardensrl.com website are sold directly by:
Digital Garden Srl
Via Battisti, 2
20854 - Vedano al Lambro (MB)
The contract stipulated between DigitalGarden Srl and the Customer must be considered concluded with the acceptance of the order by DigitalGarden Srl. This acceptance is considered tacit, unless otherwise communicated in any way to the Customer after the verification of the order by DigitalGarden Srl. By placing an order online, by telephone or e-mail, the Customer declares to have read and fully accept the general conditions of sale and payment transcribed below.
The Customer must print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of art. 50 and following of Legislative Decree 206/05.
METHOD OF PURCHASE
The Customer can purchase the products sold in the electronic catalog on the website www.DigitalGardenSrl.com or the products offered by the operators of DigitalGarden Srl, as described in the relative technical information sheets or in the email communications.
The Customer is informed and acknowledges that the illustrative photographs of the products are merely indicative and the graphics of the same may be different and not coincide with the photographs.
The Customer is informed and acknowledges that the technical and compositional characteristics of the products may vary without notice.
The receipt of the order is confirmed by DigitalGarden Srl by e-mail sent to the e-mail address supplied by the Customer. This confirmation message will contain the order number or reference, order date, billing data and recipient of the goods, details and prices including VAT of the ordered goods, transport service and additional services, payment methods, DigitalGarden Srl data, notes and warnings to the customer.
Once the order has been received from the Customer, the staff of DigitalGarden Srl will check the payment, availability of the material, processing and acceptance of the same.
Any notice of non-acceptance of the order due to unavailability of the product and / or longer delivery times than the general ones regulated in this contract or indicated in the product sheet, will be promptly communicated to the customer, by telephone or by e-mail. . In such cases, the Customer can change the product, wait for availability in the new times communicated or cancel the order by requesting a refund for any amount already paid.
Any right of the Customer to compensation for damages is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order.
Cancellations or changes to the order already submitted may be made by the customer as long as the shipping procedure has not been started and must be sent in writing to DigitalGarden Srl by email.
Beyond this term, cancellations or changes cannot be guaranteed and will be authorized by DigitalGarden Srl on the basis of the progress of the order.
DigitalGarden Srl undertakes to carry out the delivery as soon as possible.
In the case of items identified with the words "Prompt Delivery" in the product sheet, DigitalGarden Srl reserves a maximum of 7 working days for the retrieval of the goods, packaging and completion of the necessary administrative procedures. Any additional times indicated directly in the single product sheet are to be considered purely indicative and additional to the maximum term of 7 days.
During the periods of August and December and coinciding with the summer and winter closure of the suppliers' warehouses, delivery times can increase up to 3/4 weeks. DigitalGarden Srl will notify the customer in advance through textual indications on the pages of the site dedicated to the order creation procedures.
Any delays in delivery times indicated in the product sheet or provided by e-mail or telephone not identifiable at the time of the order, but only during the preparation or production phases of the same, will be promptly communicated as soon as DigitalGarden Srl itself comes to knowledge.
In any case, they cannot be considered by the customer for claims for damages or compensation as well as any contractual or extra-contractual liability for direct or indirect damage to persons and / or things.